Key Responsibilities:

• Remote Support support of our client’s IT Infrastructure
• Responsible for remote systems/technical support and administration on network, desktop/server hardware and software, and application systems
• Provide Level 1 – 3 remote support for incidents and problem resolution
• Interact with other team members and other teams to progress projects and incidents

Specific Qualifications:

• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
• Experience in Citrix XenApp, SQL Server, Blackberry Enterprise Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
• Self-starter who is confident, action and results orientated
• Must be attentive to detail, proactive and have strong troubleshooting skills
• Technical, analytical, interpersonal and organisation skills required
• English and Cantonese language proficiency is essential for this role

Now is an exciting time to become part of the TEAM at Premier Technology. We have continued to grow our reputation as one of the top service providers that provide premier technology services to clients.

Here at Premier Technology, we are always seeking to add valuable team members to our dynamic team. We have opportunities for candidates across all levels, there is an exciting opportunity for you as part of our team.

We are looking for premier candidates with a history of providing premier services to clients to join our team.